Theme 2021: Pivoting to Thrive

2020 was an awfully year not only for the industry but for a number of families who saw their way of life changed completely and instantaneously. Economies went into downward spirals; lives were lost and some businesses closed down.

The Africa Insurance & Reinsurance Conference was held virtually on 23-24 November 2021  under a theme “Pivoting to Thrive”.  It was becoming clear that all business were standing on a crucial pivot.  Turning was inventible, but where and how- hence this very fitting theme.  The 2021 edition supplied sufficient opportunities to network, vent and seek for ways to chart these very stormy times.   

We put together an outstanding list of industry gurus to discuss thought provoking topics.

Please click on the link to view the event topics

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Agenda Topics
EAT ( GMT+3)
  • 09:15- 10:30

The Big Picture - Pivoting to thrive

What trends could have a significant impact on the business and operating environment for insurers in 2022 and beyond: Key Discussion Points: • An overview on how the proverbial “necessity” is yielding competition; innovation and growth. Digital transformation and data • New Capital Requirements: Is this fuel for Consolidation

EAT ( GMT+3)

Perspective on Regional Insurance

Insurance products are continually evolving to respond to consumer expectations, regulatory changes, advancing distribution technology and consumer demands, shifting demographics, and a changing economy. Join us for an interactive discussion on: • The impact of Covid 19 on producers, lessons learned; emerging issues that may be on the horizon Insurance products are continually evolving to respond to consumer expectations, regulatory changes, advancing distribution technology and consumer demands, shifting demographics, and a changing economy.

EAT ( GMT+3)

Insurance and Inclusion: Bridging the diversity Gap - Part 1gap in Africa

• Open data sharing for new frontier for insurers-how new sources of data and underwriting approaches can enable the industry to cover new and emerging risks • How to facilitate inclusive insurance

EAT ( GMT+3)

Micro insurance - solving the challenges of providing insurance to the masses

Key Discussion Points: • Micro Insurance Policy Development and Consumer Education, Products, regulation • Consumer Protection and the roles of Product Suppliers, Intermediaries & Clients • Nurturing Insurance professionals -Digital Health Insurance Sales

  • 14:00-15:00
  • B

Insurance and Inclusion: Bridging the diversity Gap

Micro insurance - solving the challenges of providing insurance to the masses Accelerating digitization to take advantage of Virtual customer engagement options in the grassroots • Innovative partnerships between insurers and online platforms • Open data sharing for new frontier for insurers-how new sources of data and underwriting approaches can enable the industry to cover new and emerging risks

EAT ( GMT+3)

Insurance and Inclusion: Climate risk & Agriculture Insurance Part 2

Key Discussion Points: • The InsuResiliences Solutions Fund – support for the development of innovative climate risk insurance products • A particular focus on the continuing repercussions from the pandemic.

EAT ( GMT+3)

Closing the Gaps in Human Capital

Lack of skills is the most pervasive issue facing African insurance industry Key Discussion Points • .Operational flexibility and workforce evolution. • What are the key strategies companies can employ to balance the crucial ‘talent gap’ objective through remote working options?

EAT ( GMT+3)

Rethinking Approaches in the Digital Age

This session will explore the intersection between digital transformation that is happening at carriers and the rise of InsurTechs; • Insurtech – The New Key Discussion Points: • 'The Digital Future – Strategy & Execution Insights • Insurance fraud at different levels.: Policy and investigative procedures

EAT ( GMT+3)
  • 11:30am- 12:00pm
  • Harry Croydon Chief Executive Officer Micro Insurance Company
  • Virtual

Gaps in Digital Capabilities & Raising Cybersecurity Concerns

Key Discussion Points: • Cyber insurance. You’ve been hacked – now what: A Cyber Attack case scenario Embed' insurance into partners - Random ware, Phishing: IoT risks. plans for moving forward • Engaging the consumer of the future- Social media and the most effective ways to deepen customer relationships and grow value from social channels • New ways to measure, control, and price risk, engage with customers, reduce costs, improve efficiency and transform insurability • What are the implications for existing business models

EAT ( GMT+3)

Interactive Discussion: An Integrated Technology

This session will explore the intersection between digital transformation that is happening at carriers and the rise of InsurTechs; Key Discussion Points • Insurtech – The New Insurance Revolution • Leveraging technology to target specific segments or services and to cut costs • Technology led customer awareness/development • The impact of FinTech on Insurance and reinsurance in Africa.

  • 14:00-15:00

Takaful - Islamic Insurance

Why don't more customers choose Takaful?

Previous Speakers

Speakers 2021

Dr. Annette Detken

Head InsuResilience Solutions Fund Management;
Frankfurt School of Finance & Management gemeinnützige GmbH

Annette Detken is heading the InsuResilience Solutions Fund (ISF) as an implementing programme of the InsuResilience Global Partnership, and thus constitutes an important contribution of the German Government to the international initiative on climate risk insurance. Annette has established the fund within Frankfurt School of Finance and Management and is leading the ISF Management team.

Prior to the ISF Annette was Head of Division of the Financial Sector Policy Unit within KfW Development Bank responsible for all policy and strategic issues regarding KfW activities in financial system development in developing countries. Since 2015 the support of insurance market development and risk financing approaches has been a focus of her work. Before joining the Financial Sector Policy Unit Annette managed the acquisition team of KfW Carbon Fund mobilizing private capital via its purchase activities of carbon credits.

Annette Detken studied economics and finance at the University of St. Gallen und Stern School of Business, New York University. After her PhD studies at the University of Basel she joined the Economic Research Directorate of KfW.

Abel Munda

Managing Director
Liberty Life

Abel Munda is a CPA(K) with an extensive working experience in Accounting and Financial management having worked in various senior management positions both in the USA and Africa operations of the American Life International Company (ALICO) for over twenty two years prior to joining Liberty Life Assurance Kenya Limited in February 2005 as the Finance Director. He then joined CFC Bank in February 2006 as the Finance & Administration Director and returned to Liberty Life as the Managing Director July 2008, a position he holds to-date.

Abiba Zakariah

Group Chief Operating Officer (GCOO)
Waica Re

Dr. Abiba Zakariah is the Chief Operating Officer of WAICA Reinsurance Corporation PLC, she assists the Chief Executive Officer in designing and implementing appropriate international best practice managerial structures, policies and procedures. As well as the objectives, strategies, monitoring and controls required for the effective and efficient operations and performance of the company in accordance with laid-down regulations.


She holds a Doctorate in Management from Swiss Management Centre, Geneva, Switzerland a master’s degree in Marketing from the University of Ghana, Legon. She is a Fellow of the Chartered Insurance Institute, Institute of Risk Management Professionals Ghana and a Chartered Marketer, has attended several international courses holds an LLB, and is a Pastor of the Assemblies of God Church, Ghana.


Dr. Abiba Zakariah has over twenty five years’ working experience and served on several committees in the marketing and insurance industry. She was the Group Chief Operations Officer of TG Holding LTD until 2019, and before then the Managing Director of Ghana Re. She is a visiting lecturer at the West African Insurance Institute and was a resource person at the Kwame Nkrumah University of Science and Technology and Ghana Insurance College amongst other institutions. 


Dr. Abiba Zakariah Chairs the Bluerose Construction Ltd Board, a member of the Board of SAHA Global, NSIA Ghana Insurance Company, and Sureway Assemblies of God Church. She chaired the Ghana Oil and Gas Board and served on the following Boards; Ghana Reinsurance, Hollard Insurance Ghana, Priority Insurance Company, Unique Life, CDH group of Companies Ltd and the Ghana Agric Insurance Pool.


Dr. Abiba Zakariah was the Chairperson of the Sierra Leone Insurance Industry developmental Plan. She also served on the following committees set up by the Ghana National Insurance Commission to support industry growth; the Agricultural Insurance Pool Steering and Technical Committees, the “No Premium No Cover” Committee and Reinsurance Committee.


As a motivational speaker she has spoken on several institutional platforms including the University of Ghana, Legon and the SOS Hermann Gmeiner college in Ghana. She also posts daily motivational quotes on ‘YourQuote’ and Facebook, as well as mentor’s some troubled teenagers under her NGO programmed ‘SilentScream’.


She is an awardee of the Business Insurance Women to watch EMEA in 2019 and the Northern Youth for Peace and development in Ghana in 2017.  


Ayandev Saha

Ayandev is working with the Ministry of Finance & Economic Planning, Government of Rwanda as “Strategic Adviser – Financial Sector Development Directorate”. In this capacity, he oversees all financial sector (viz. banks, MFI,  SACCOs,  insurance, pension and capital markets), implementation of policies, strategies and other reforms required to deepen, widen, strengthen the financial sector in order to support real economy sectors to achieve desired economic growth and enhanced well-being of Rwandans. Ayandev has over a decade of design and implementation experience in pension, life, health and agriculture insurance scheme(s) across Afro – Asia region, viz. in India, Afghanistan, Bangladesh, Myanmar, Nepal, Sri Lanka, Ethiopia, Kenya, Namibia, Rwanda, Zambia and Zimbabwe. He has led several World Bank, ADB and donor funded (e.g., USAID, UKAID, IFAD) projects and advised governments, regulators, associations and insurers on social security schemes, regulations and strategies for building mass markets. He has worked extensively in the areas of product development, relationship management and facilitating tie-ups with partners and donors to provide insurance and pension solutions to the low-income households. He holds an MBA in Insurance & Risk Management and Masters in Economics.

Ashok Shah,

Group Chief Executive Officer
APA Apollo Group.

ASHOK SHAH- Group Chief Executive Officer, Apollo Investments / APA Insurance
Ashok Shah’s education is in Applied Chemistry. He is a Chartered Insurer with ACII. He
is a member of the Chartered Institute of Arbitrators (MCIArb) and an Associate of the
Insurance Institute of Kenya (AIIK). He is a past Chairman of Association of Kenya
Insurers (AKI) and currently the Group Chief Executive of Apollo Investments Limited
which owns APA Insurance, APA Life, APA Uganda, Apollo Asset Management amongst
others. He is a Director of CDSC representing the Capital Market Challenge Fund. Other
directorships include Island Life Assurance Mauritius, and Reliance Insurance Company
Ltd, Tanzania. He served on Barclays Bank and ABSA Bank Board retiring after 9 years.
He is a seasoned executive with nearly 50 years of progressive experience within the
Insurance Industry both in East Africa and England. A solid reputation for achieving
corporate growth objectives through providing strategic direction, diverse perspectives
and positive leadership. Known within the industry for driving business results and
maximizing profitability through the delivery of innovative products, quality and service
and prudent management of people, technology and processes. Under his leadership
covers were introduced for HIV when other insurers declined these covers, He led several
insurers to pool their resources to cover Small Holder Farmers and Pastoralists. Through
his business and philanthropic activities he has created many initiatives to help the
underprivileged. He initiated the building of Sand Dams for communities in semi arid
areas. To date, under the APA Apollo Foundation 30 dams have been built. At the onset
of the covid pandemic, APA continued to give full cover to those insured under its health
covers while the needy were given food and rations on regular basis to feed their families.
The foundation supports Children, Youth, Water and Environment.
In 2010 he was awarded the Lifetime Achievement award for services to the Insurance
industry. In 2019 APA Insurance received the European Microfinance Award for
Strengthening Resilience to climate change, from Ashok’s push for covering small holder
farmers and pastoralists and building sand dams in the semi-arid parts of Kenya. He has
been nominated to EY Entrepreneur of the Year, AABLA Entrepreneur and Philanthropy
Ashok was nominated no 9 in top 25 CEO’s making impact in business in Kenya for 2021
by Business Monthly (

Bruce Sahd,


Bruce Sahd, founder of the niche consultancy CaseJohnson, is a strategy & execution specialist focused on digital-direct insurance distribution in emerging markets. He offers advisory, technology and management services to clients in African and Middle East markets who want to use digital distribution, data analytics, social media advertising and tech platforms to grow revenues or launch new ventures.


Bruce is an internationally recognised authority on direct & digital insurance distribution in emerging markets, having been regularly invited as a speaker at international conferences by such leading organisations as Swiss Re, Continental Re, Kenya Re, Deloitte USA, International Insurance Society (IIS), African Insurance Organisation (AIO) and Sanlam group, with several articles published in leading South African and Kenyan Insurance Journals.


With over 20 years of experience in this specialised field he has worked with clients in South Africa, Ghana, Kenya, Nigeria, Sri Lanka, India, France, UK, UAE, Lebanon and Egypt, with a deliberate focus on high-growth emerging markets.


Bruce is a graduate of Leuven University in Belgium and the University of Cape Town. He has lived in the Netherlands and UK, and is currently based in Cape Town, South Africa.


Dirk Reinhard

Vice Chair
Munich Re -Foundation

Dirk Reinhard graduated in Industrial Engineering and Management and has more than twenty years experience in the sustainability and finance industry sector. From 2001 to 2004, he was responsible for sustainable investment in the Environmental Management Unit of Munich Reinsurance Company, a global leader in the reinsurance field, and has published numerous articles on this subject.


Prior to joining Munich Re, he worked for oekom research AG as a sustainability analyst in the period from 1995 to 2000.


In April 2004, Dirk Reinhard was appointed Vice-Chairman of the Munich Re Foundation. He is responsible for the foundation’s finances as well as the inclusive insurance programme including the publications “Protecting the Poor – A microinsurance compendium Vol I and II” edited by Craig Churchill. He was furthermore involved in the publication series “The Landscape of Microinsurance in …”. From 2008-2014, Dirk Reinhard was elected as a member of the board of the Microinsurance Network.


Since the first International Conference on Inclusive Insurance (ICII) in 2005 Dirk Reinhard chairs the Conference Steering Committee. The event is largest meeting of insurance and development experts worldwide. In 2011, the ICII introduced additional local satellite conferences called “Learning Sessions”.



Donald Dinnie

Norton Rose Fulbright South Africa  

Donald is a renowned litigation lawyer with a background in insurance and reinsurance law. He is highly regarded in the industry for his litigation work in insurance and reinsurance and medical malpractice and healthcare disputes.
And related product liability and recall, regulatory Advertising Standards Authority, consumer protection and class actions disputes.
He has over 30 years’ experience in insurance and reinsurance litigation in South Africa, having regularly advised the major short-term insurers and reinsurers in South Africa and most of the major private hospital networks. He also advised Lloyds and Lloyd’s syndicates and international reinsurers.
His insurance law specialisation included regulatory work and complex litigation with respect to subrogated defences and recoveries and defence work for insurers and reinsurers regarding policy response, interpretation and wording.
Donald was previously the Managing Director, then CEO of Norton Rose Fulbright South Africa and before that head of the Norton Rose Fulbright South Africa’s Disputes Group before leaving to join the Natmed Group as their CEO. Donald was re-appointed as Director Norton Rose Fulbright South Africa in August 2019.
He is consistently listed in, amongst others, Chambers Global as a leading litigation lawyer; Who’s Who; Insurance and Reinsurance as a leading insurance and reinsurance practitioner; and Legal 500 as a leading disputes practitioner; and was listed as Insurance Lawyer of the Year 2015 by Best Lawyers for South Africa.
In Chambers Global 2018 Donald was listed as the sole eminent practitioner for dispute resolution, with the comment “Donald Dinnie maintains an impressive reputation in this sector for his depth of experience in a range of contentious disputes. He is particularly well regarded for his work in reinsurance and insurance.”
The firm has ambitious growth plans for the African continent and Donald plays a key role in fulfilling these ambitions and ensuring that the considerable capabilities of our African practice are promoted through the business.
Donald is seen as a knowledge resource to our insurance and medical law clients. In providing ongoing support to the insurance and healthcare industries, he frequently publishes and lectures on all aspects of insurance and medical law.
Donald is the author of the publication Understanding Medical Malpractice Insurance in South Africa as well as the conceiver and editor of Natmed’s Annual Survey Medical Malpractice Judgments of 201 as well as the Natmed Medical Defence Review, the What-if series, the Ten Takeways Series and the Natmedipedia, a glossary of medical negligence and insurance terms.

Elizabeth Wallis

Head of Talent Accelerator

Elizabeth Wallis is Head of People at LeapFrog as well as running our leadership programme, Talent Accelerator.

Drawing on her strong and expertise in talent strategy and development, Elizabeth has built an enviable reputation for developing inspiring leaders in emerging markets.

In her role, Elizabeth oversees the wellbeing of LeapFrog’s staff team and the growth of our talent advisory business, which identifies and implements the key levers in strategy, structure, human capital and culture to facilitate the growth and performance of LeapFrog’s partner companies. Within this role, she leads the LeapFrog Talent Accelerator leadership programme an industry-first talent development initiative for executives and managers of LeapFrog’s portfolio companies

Elizabeth joined LeapFrog from EY where she was a senior manager within People Advisory Services (PAS). In this role she led client projects across Sub-Saharan Africa, focusing on organisational performance, aligning organisational and talent strategies, and organisation design and development. 

After graduating with a Bachelor of Arts in psychology, Elizabeth went on to complete a Masters in Psychology at the University of Natal and an MBA at the Wits Business School. She is currently enrolled in a Doctoral Programme in Behavioural Neuroeconomics at the Graduate School of Business, University of Cape Town.

Elizabeth began her career as a consultant at Change Partners Coaching before practicing as a neuropsychologist in private practice. She served as MD of Brain Health South Africa before moving into the corporate world at Investec Bank as an organisation development consultant. Elizabeth worked as principal consultant at leadership development management consultancy PSP Icon, before establishing her own business, Wallis & Associates, specialising in organisational development.

Elizabeth is a registered psychologist with the Health Professions Council of South Africa.

Farid K. Wangara

Principal Officer and Head of Commercial
Agriculture And Climate Risk Enterprise (ACRE Africa)

Farid is an experienced financial, insurance, partnerships expert and Agri-Finance and Insurance Distribution Specialist expert, having worked with various financial institutions and insurance organizations over ten years. He is passionate about bringing various stakeholders together within the value chains and farmer groups’ mobilization towards moving smallholder farmers from normal agriculture to agri-business. He has over ten years’ experience working with various stakeholders within the financial and insurance industry. He has worked with various financial and MFI institutions in financing of smallholder farmers for agriculture, bringing together input organizations, government and farmer organizations. He holds a Bachelor’s degree in Finance from the University of South Africa, Diploma in Banking and Finance from the School of Monetary Studies, and a member of Associateship of Kenya Institute of Bankers. He is involved in business and product development and is in direct linkage to various players in the agriculture value chain.

Harry Croydon

Chief Executive Officer r
Micro Insurance Company

I am the founder and CEO of the Micro Insurance Company (MIC). My career has been a real mixed bag of industries and careers – I’ve worked in construction, retail, software, financial services, technology… you name it. However, the one theme that has remained constant, regardless of the industry, is that I was always looking for a tangible way to help people. My unique mix of professional experience has given me a very practical outlook on innovation and problem-solving. One of my greatest strengths is bridging together business and technology. I worked at Microsoft for over a decade creating internet strategies following Bill Gates’ big announcement that we were going to do the internet. This was in the mid-’90s. After I left Microsoft, I started a Lloyds broker in early 2000’s focused on cyber insurance with my business partner at the time. It paid the bills and kept us busy, but we both wanted to be a part of something much bigger than ourselves. Then there was the financial crisis in 2008, from which the gig economy came about, and the idea of insurance popped back into my head. Suddenly, people were sharing homes, renting bikes, working two or three jobs, or renting a house on vacation instead of staying in hotels. I realized this type of economy needed a new kind of insurance – policies by the minute, day, or KM. It needed Microinsurance. At the time, AI software was also starting to become more mainstream – well, let’s say, processing automation more accurately. Mobile tech was also now global in that over 4 billion people across the world had access to phones and the internet. Finally, people were starting to talk about “insurtech”, – which means technology was actually being taken seriously in the insurance industry. So I decided to move to New York (a long time ambition) to set up a “fully stacked” insurance company. The idea was to create an insurance company that focused on straight-through processing, with high volume sales and the ability to process claims very efficiently. It was the perfect marriage of the tech company we had built and our knowledge around insurance. That became the embryo from which Micro Insurance Company was born.

Kirill K. Savrassov

Chief Executive Officer
 Phoenix Cretro

Seasoned (re-) insurance industry professional & company executive with extensive connections in Central, Eastern, Southern Europe, London, Bermuda & the United States. Since 2013 leading Phoenix CRetro as specialist company dealing with all aspects of Insurance-Linked Securities (ILS) and focusing on ILS solutions and opportunities in the ECIS region. Speaker at international events with particular speciality to Catastrophic Bonds, Insurance-Linked Securities and Alternative risk transfer. Particular interests comprise: ILS, Sovereign Disaster Risk Transfer, ECIS insurance market development, Parametric solutions in catastrophe reinsurance and Risk transfer to private capital markets, Chinese Belt & Road Initiative and its critical infrastructure protection solutions.

Laurence Smith

Regional Director for Africa
Chartered Insurance Institute

Laurence Smith is regional director for Africa at the Chartered Insurance Institute where his previous roles have included the leadership of the transformation programme.  He has extensive international experience, and has held senior positions in strategy consulting and financial services. He is the editor of the CII’s ground-breaking publications ‘A World Of Risk’, ‘A World Of Promise, and ‘Africa: A Continent of Promise’, and he is the author of a number of books on strategy and related matters. He graduated from Cambridge University and Warwick Business School (MBA programme)

Lesley Ndlovu

Chief Executive Officer
African Risk Capacity

Lesley is currently the CEO of the African Risk Capacity “ARC” Ltd. ARC Ltd is a specialist insurance company that provides parametric insurance coverage to African countries against extreme weather events and natural disasters. Lesley spent close to a decade in various senior management roles in insurance and asset management with the AXA Group in London, Paris and Singapore, including as CEO of a Lloyd’s of London insurance syndicate, Head of Corporate Development for AXA Global Asset Management and Chief Investment Officer for AXA Singapore.

              Lesley is a graduate of Christ Church, University of Oxford in England and INSEAD in France


Livingstone Makori

Head of Bancassurance Jubilee Health Insurance

Matthew Pirnie

Group Head of Ratings
GCR Ratings


ØBA, University of Manchester

ØMSc, University of Southampton.


Matthew is a multisector credit ratings expert, focusing on Africa. Until 2018, he worked for nearly two decades at Standard & Poor’s Ratings Services (now S&P Global). Now he is the GCR Group Head of Ratings, as well as author and custodian of the GCR ratings framework


Matthew was responsible for ratings on the African Development Bank, African Reinsurance Corporation, the Republic of Botswana and Standard Bank of South Africa, among others. He also rated Nigerian banks, the first Basel 3 compliant subordinated debt issue out of South Africa, and the new African Bank Ltd. (South Africa) at the commencement of its resolution. He has also rated a significant number of companies going into and emerging from a default or a distressed restructuring and is a specialist on debt covenants and their consequences


At S&P, Matthew chaired the credit committees for emerging market ratings, which focused not only on African but also on Brazilian, Indian and Chinese credits, particularly banks and non-bank financial institutions

Rotimi Okpaise

Partner-Insurance Lead
Ernst & Young

Shikoli Makatiani

Chief Technology Officer
Turnkey Africa Ltd

Shikoli Makatiani is the Chief Technical and Operations officer of Turnkey Africa Ltd. He has over 20 year’s extensive experience in software engineering and product development. Shikoli is a technology visionary with a strong strategic view of the emerging trends shaping IT and business and a consummate expert in aligning technology with business goals.

As Turnkey’s CTO, Shikoli is responsible for harnessing the company’s culture of creativity, passion and technical expertise that has transformed the company into a hub of software engineering excellence.  A dynamic leader, Shikoli’s keen business acumen and sharp technical skills are a motivating factor for the Turnkey fraternity to continuously strive for quality in bringing our solutions to market. This has helped transform Turnkey Africa into a strategic business partner to some of the largest insurance and banking institutions across the continent.

Shikoli is an ardent reader who is passionate about everything IT and regularly speaks on the subject at events around the continent. He holds a Bachelor’s of Science degree in Computer Science from North Eastern University, Boston, MA USA.  He previously worked for Africa Online as the Systems Consultant and also at Corporate Technologies Ltd (USA) as a Senior Systems Consultant.


Siani Malama

Head: Inclusive Insurance 
APA Insurance

SIANI MALAMA Head Inclusive Insurance, APA Insurance (Kenya)
Siani Malama’s education is in Business Administration. He holds a Bachelor of Business Administration Degree, from Milpark Business School in South Africa, and Licentiate Insurance Qualification from the University of South Africa. He
is a member of the Insurance Institute of South Africa and Insurance Institute of Zambia
He is a seasoned inclusive insurance professional with over 15 years of progressive experience within the
Insurance Industry both in South Africa, Zambia and Kenya. He is passionate about providing innovative insurance solutions for emerging consumer customer segments, and bridging the gap through development and distribution of micro insurance solutions. He lead and strategy design and implementation of inclusive insurance business unit, for one of the largest insurer’s in Zambia, which resulted in being awarded with the best micro insurance product for 2020 by the Insurance Association of Zambia. He also lead the implementation of agriculture insurance program with specific focus on Small scale famers, while working in Zambia.

Through his passion for emerging consumers, he lead the Inclusive Insurance business unit at APA Insurance in Kenya which includes the current Private Public Partnership insurance scheme in Kenya. He recently launched a pilot program to protect consumers living in the informal settlements of Kenya, by providing an affordable insurance solution that covers against fire, loss of income and family support protection. He has worked and continues to work with market development organizations such as Swiss Capacity Building Facility (SCBF), Financial Sector Deepening Kenya (FSDK), Financial Sector Deepening Zambia (FSDZ), Master Card Foundation through collaborative partnership to develop and scale inclusive insurance programs.


Souvik Banerjea

Managing Director
Continental Re

Susan Hawthorne

Senior Insurance Analyst
GCR Ratings


ØBachelor of Commerce, University of the Witwatersrand

ØPost Graduate Diploma in Management, Wits Business School



Susan has been at GCR for more than ten years .and has covered a broad range of insurance companies in East and Southern Africa.

Over the years her portfolio has included specialist insurers, cell captives, credit and bond insurers and market leading multiline companies.

Susan also participates in corporate, financial institution and structured finance committees as an independent member.

Previous Speakers


Adan H. Abbey,
Horn of Africa Insurance
Ezekiel Macharia,
Chief Actuary,
Eric Otieno Olweny,
Bancassurance Principal Officer,
Leadway Insurance Brokers
Aggrey Mulumbi,
Head of Bancassurance,
Barclays Bank Insurance Agency Limited
Lawrence Njore,
Broking Manager East and Central Africa,
Apex Reinsurance Brokers
Eunice Maina,
Founder and CEO,
Bismart Insurance
Sosthenes Bichanga,
Managing Consultant,
OSullivan Associates International
Olatokunbo Fagbamigbe,
Chief Executive Officer,
Cotta & Cush
Martin Wambugu,
CTO & CoFounder,
WazInsure Services
Anurag Jaroli,
Head of Reinsurance,
Steve Mambo,
Chief Operating Officer,
Yelbridges Limited
Elias Omondi,
Associate Actuary
Insurance Regulatory Authority of Kenya
Bertrand Omuga,
Co-Founder & MD,
Makori Livingstone,
Head of Bancassurance,
Resolution Insurance
Adelaide Odhiambo,
CEO & Founder,
Yamini Virani,
Celebrus Business Strategies
Franciscah Nzanga,
Microinsurance Specialist and Principal Officer,
Isaac Nzyoka,
Group Chief Operations Officer,

 SPEAKERS | 2018

Hassan Bashir,
Takaful Insurance of Africa Limited
Karen Miller,
Managing Executive,
ABSA Insurance
Lydia Kayonde,
Head Bancassurance,
Stanbic Bank ( Uganda )
Manoj Kumar,
CEO and Managing Director
Justus Mutiga,
ICEA LION Life Assurance
Jacquline Karasha,
Head of Corporate Business,
Ezekiel Owour,
Managing Director,
CIC Life Assurance Ltd.
Ayandev Saha
General Manager
K M Dastur & Company, London, UK
Yann Groeger
Regional Manager for Africa
Ashok Shah,
APA Insurance
Thomas Njeru,
Associate Director | Actuarial and Insurance Consulting
Kizito Makatian,
Founder & Chief Executive Officer
Turnkey Africa Ltd
Cecilia Rague,
Co Founder and Chief Executive Officer,
Underwriting Africa Limited
Ezekiel Macharia,
Chief Actuary,
Kenbright Holding Limited
John Kamau,
Senior Manager
 Mr. Souvik Banerjea,
Managing Director,
Continental Reinsurance
Timothy Oriedo
Blockchain & Big Data Consultant
Predictive Analytics
Muema Muindi,
Managing Director,
Kenya Orient Insurance
Levi Roimen,
Manager Deal Advisory/ Financial Risk Management,
Albert Rweyemamu,
Snr Underwriter
African Trade Insurance Agency
Indira Gopalakrishna,
Impact Insurance Fellow,
Equity Insurance Agency
Nicholas Mruttu,
General Manager – Retail Business (Individual & SME)
Jubilee Insurance
Abel Munda,
Managing Director
Liberty Life

 SPEAKERS | 2017


Edwards Hawi,

East Africa Insurance Directory

Rachel Ndungu,
Head of Agency Distribution,
Jubilee Insurance
James Norman,
Head Of Insurance,
KPMG East Africa
Mr. Michel Chammas,
General Manager
BSynchro Sal
Elias Omondi,
Associate Actuary,
Insurance Regulatory Authority of Kenya
Mark Greenwood,
International Director,
The Chartered Insurance Institute
Souvik Banerjea,
Senior Underwriter,
Susan Holliday,
Principal, Insurance Industry Specialist,
International Finance Corporation
Jane Cheng,
Principal Consultant, Strategy Consulting, Insights and Analytics
NMG Australia
Joab J. L. Osumba,
Technical Advisor – Climate Smart Agriculture,
Matrix Development Consultants
Indranil Dey,
Founder & CEO
Private Health Advisory Group & myPersonalDoc
Moses Kuria
Finance Director
CarePay Limited
Malvern Chirume,
Chief Underwriting Officer,
Ms. Winnie Badiah,
Founder & CEO
GrassRoots Bima

Ibrahim Adetokumbo Onaleye

Jaiz Takaful Insurance

Matt Essieh,
President, Chief Executive Officer
EAI Information Systems
Lilian Makoi,
Founder / CEO
Edgepoint Digital Ltd (Jamii Africa)
Esther Muhindi,
Chief Executive Officer
Levites International Reinsurance Brokers Ltd.
Caroline Munene,
Managing Director & Principal Officer
AAR Insurance Kenya Ltd.
Sam Ncheeri,
Consolidated Insurance Brokers
Jerim Otieno
Group Managing Director – Life Business
UAP-Old Mutual Group
Patrick Sampao,
Business Development Officer,
ACRE Africa


 Keynote Speaker 
 Dr. Julius Kipng’etich,
Chief Executive Officer,
Uchumi Supermarkets Limited
Ahmednoor Abdi Mohamed,
Chief Executive Officer,
Amana Insurance Brokers Ltd
Edwin Abungu,
Co – Founder / C.E.O,
Chama Insurance Agency
Tughral A. T. Ali,
Head of Africa business,
Abdallah Ali Taib,
Managing Director,
Al-Ayn Insurance Agency
Marc Anley,
Partner, Risk Advisory Team,
Deloitte, South Africa
Wilson Anyira,
Chief Executive Officer,
Data Tech Africa Ltd
Akinyemi Awodumila,
Capital Markets and Accounting
Advisory (CMAAS),
PricewaterhouseCoopers Limited
Souvik Banerjea,
Senior Marketing Officer,
African Trade Insurance Agency
Tom Dienya,
Principal Agricultural Officer, Ministry of Agriculture,
Livestock & Fisheries State Department of Agriculture
Harish Gohil,
Managing Director, Global
Fitch Ratings, London
Constantinos Hadjigeorgiou,
Head of Planning and Performance Management,
Trust Re
Ben Kajwang,
Director / CEO,
College of Insurance Nairobi
Mercy Kiana,
General Manager, Operations
Kenya Orient Insurance Limited
Makori Livingstone,
Regional Manager Bancassurance (AG.),
KBC Bank Group
Cynthia Makau Mutua,
Manager Assurance,
Esther Muhindi,
Chief Executive Officer,
Levites International Reinsurance
Brokers Ltd
Stephen Muia,
Financial Consultant,
Faster Capital
Samuel Mwangi,
MD / Principal Officer,
Probity Insurance Agency
Washington Ndegea,
Bima Intermediaries Association
of Kenya (BIAK)
Myra Nderi,
General Manager, Operations
Ligen Insurance Agencies
Rachel Ndungu,
Head of Agency – General Business,
Jubilee Insurance
Lucy Njiru,
Principal Officer,
Skylark Africa Insurance Broker
Lawrence Njore,
Broking Manager East &
Central Africa,
APEX Insurance
James Norman,
Head Of Insurance,
KPMG, Kenya
George Odera,
Associate Actuary,
Madison insurance, Kenya
Eric Otieno,
ECB Insurance Brokers,
Equatorial Commercial Bank
Richard Oyare,
Director and Partner,
WillWays Limited
Gauri Shah,
PricewaterhouseCoopers Limited
Tom Sitati,
Brand Integrated Consulting LLP
Azim Tharani,
Managing Director,
Gold Star Insurance Company Limited
Daniel Van Der Merwe,
Group Executive – Coporate Affairs, BUPHE
Catherine Waiyaki,
General Manager,
Wes & Cate Insurance Agency
James Wambugu,
Group Managing Director,
UAP Old Mutual Group

Peter Wangari,
Director / Principal Officer,
Monroe Insurance Agency
Latif Wekesa,
Senior Technical Broker,
Alexander Forbes Risk & Insurance Broker

Speakers at AIRC 2015

Elvis Ackel,
Chief Executive Officer,
Citadel Micro Insurance EA Agency LTD
James de Labilliere,
Head of War, Terrorism and Political Violence,
Bernard Dulo,
Financial Lines Manager,
Jacob Gathecha,
Partner in Audit, Kenya,
Peter Gross,
Regional Director, Africa,
Ben Kajwang,
College of Insurance
Kenneth Kaniu,
Chief Investment Officer: East Africa, Stanlib
Ezekiel Macharia,
Group Head of Actuarial services,
Jubilee Insurance
Wilmot Magopeni,
General Manager Life | WIMI Africa,
Barclays Africa
Zawadi Mudibo,
Business News Reporter,
Fountain Media Group
Justus Mutiga,
Chief Executive Officer,
ICEA Lion Life Assurance Company Ltd
Sam Ncheeri,
Chief Executive Officer,
Eagle Africa Insurance Brokers Limited
Antony Nzamu,
Senior Manager,
Reginald Okumu,
Ark Consultants Limited
Zack Oloo,
Chief Executive Officer,
Shivani Padayachy FASSA,
Strategic and Technical Advisor,
Alexander Forbes
Mark Ruegg,
Founder and CEO,
Vincent Vandendael,
Director – Lloyd’s Global Markets,
Michael Vryenhoek FASSA CERA,
Senior Actuarial Consultant,
Alexander Forbes
Fred Waswa,
Chief Executive Officer,
Octagon Pension Services
Nick Wells,
Senior Client Manager,
Swiss Re Life and Health Africa Limited

Personal Hygiene

Social Distancing